All Packages:

1. On acceptance of the contract Crossley Websites will provide you with an estimated start date and completion date. This estimation is based solely on the amount of content and pages requested for your site, if your website is large it may take longer to complete and publish online.

2. Crossley Websites’s Basic package includes a FREE domain name and hosting for the first year. After 365 days of the purchase of your domain name the cost for renewal will be £60 for two years hosting through Crossley websites PLUS the cost of your domain name. Please note the purchase date of the domain name will be different to your website launch date.

3. When your website is complete all login details will be transferred across to you. All responsibility for editing, maintaining, backing up and renewing your website will pass to you.

4. Upon completion of your website Crossley Websites will train you to edit and maintain your website. We will contact you to arrange a date convenient for you. We estimate this training session will take 2-3 hours. Any additional training needs will be charged at £12 per hour.

5. After completion and publication (launch) of your website you will have 14 days to contact Crossley Websites if there is anything you would like changed. During this period changes to the site requested (within reason) will be completed free of charge.

6. After this period has expired any changes/alterations/editing that you would like Crossley Websites to do will cost £12 per hour.

Social Media Packages

1.  When your social media options have been set up all login details will be transferred across to you. All responsibility for editing, maintaining and adding to your social media tools will pass to you.

2. Upon completion of your social media options Crossley Websites will train you to edit and maintain them. We will contact you to arrange a date convenient for you. We estimate this training session will take 1-2 hours. Any additional training needs will be charged at £12 per hour.

Advanced Package(s)

1. When your website is complete login details can be transferred across to you if you choose this option. Responsibility for maintaining and editing the website will remain with Crossley Websites.

2. (optional) Upon completion of your website Crossley Websites will train you to edit and maintain your website. We will contact you to arrange a date convenient for you. We estimate this training session will take 2-3 hours. Any additional training needs will be charged at £12 per hour. This training session can be claimed at any time – it is FREE as part of the Advanced package.

3. Any content that you would like adding to your site will be added by Crossley Websites. Content should be emailed straight to Crossley Websites to be added. This content is restricted to no more than 2 pages per month. New content can take 5-7 working days to be added to the site.

4. For Advanced Social Media package (optional) New content can be promoted through social media platforms and responsibility for this will fall to Crossley Websites unless you choose to maintain and update new content yourself.

5. Additional editing is restricted to 10 changes per month (this doesn’t include additional pages, fixing links and typos) any additional changes/alterations/editing that you would like Crossley Websites to do will cost £12 per hour.

General Terms and Conditions:

  • Crossley Websites reserves the right to change the package terms and conditions at any time.
  • You may upgrade or downgrade between packages but Crossley Websites will need 14 days notice of your change of package.
  • Any graphics developed by Crossley Websites remain the copyright of Crossley Websites and use of these graphics outside of the website that Crossley Websites developed as part of your package will be in breach of copyright law.
  • Any images taken by Crossley Websites remain the copyright of Crossley Websites and use of these graphics outside of the website that Crossley Websites developed as part of your package will be in breach of copyright law.
  • Any content developed for you by Crossley Websites will remain the intellectual property of you the website owner but Crossley Websites reserves the right to link to or refer to your site as and when necessary.
  • Crossley Websites accepts no responsibility for any images added to your website by you, please use royalty-free images or your own or you may face criminal prosecution from copyright protection.
  • Once the proposal is accepted and the contract has been signed you will have a 14 day cooling off period in which you can change your mind without charge. After this 14-day period Crossley Websites will start to create your website, if you change your mind after the 14-day period you will be charged for the domain name, web-hosting costs plus the time spent working on your website will be charged at £12 per hour.
  • If you prefer to opt out of the 14-day cooling off period and request an immediate start on your website any cancellation after the start date will incur the same charges; domain name, hosting and time charged at £12 per hour.
  • A 40% deposit is required upon the agreement of the terms and conditions and the signing of the contract, the remainder of the balance will be required within 7 days of publication (launch) of the website. Any late payments will incur a charge of £50.
  • Support Subscription payments will be due every month on your chosen date, late payments will result in suspension of support services until payment has been received and a late charge of £20. Please allow 5-7 working days for payments to clear.